 All orders containing a mix of pre-order and in stock items will be split into two separate orders. In stock items will be shipped to the buyer immediately and pre-orders will be shipped on their release date. Additional shipping fees will be charged for split orders to cover the increased cost of a second shipment; current shipping rates will be used to calculate this additional charge.
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| All
orders within the United States ship
UPS or USPS. Orders being shipped to a military
address, P.O. Box, Hawaii, Puerto Rico or U.S. territory address
will ship via Priority Mail. All shipments are
insured and traceable. |
Any
order placed after 8:00 am EST may not be printed out &
processed until the NEXT business day (So, if you place an order on
Friday at 10:00am EST or later, it may not be processed until Monday
morning). Weekends & Holidays are not counted as business days.
Please note during the very busy Christmas &
Halloween Seasons it may take up to 3 to 4 days to process your order. |
It
takes approximately 1 to 2 business days to process your order (Rush
Delivery orders are processed much quicker than this). However, some
orders do take longer if there are credit card authorization or security
issues or high holiday season volume.
Please note during the very busy Christmas &
Halloween Seasons it may take up to 3 to 4 days to process your order. |
To ensure the quickest processing time, especially during the busy holiday seasons, please make sure to add an emergency contact number
like a cel phone or work number when you are checking out. This will
enable us to immediately contact you in the event we need to verify
important information about your order. If you are ordering for a
birthday, holiday or time sensitive occasion, we highly recommend
providing us this contact number. |
If
you choose Rush Delivery & that item is temporarily
unavailable, it will get shipped out via UPS 2-day air the minute it
becomes available again (this usually takes 1-3 business days). This
does not happen often and you will be contacted. |
Orders
going to a PO Box or military address, can only be shipped via
Priority Mail (Regular Delivery inside the U.S. option) and cannot be
shipped via our Rush Delivery option. While most orders arrive in a
very timely manner, shipping times cannot be guaranteed. If you live at
a military address overseas, you should still choose the Regular
Delivery inside the U.S. option |
Shipping to an Address Other Than Your Billing Address
If
your order is shipping address for your order does not match the
billing address on your credit card, we may require you to list the
alternate address with your credit card company.
This extra step in
the ordering process helps prevent fraudulent use of your credit card.
We may need to contact you via either the phone number or email address
that you provided with your order to inform you of this requirement.
To list the alternate address with your credit card company, call the
1-800 number on the back of your card and ask the agent to add the
address to the notes on your account. Listing the address prior to
placing an order will help us expedite your order. |
Please
note that circumstances do
arise that are beyond our control, i.e. - extreme weather conditions,
lost or misrouted
packages due to UPS or USPS, as well as credit card authorization
problems. In these rare
situations, the delivery time can be delayed a bit and expected
shipping times are not guaranteed. We do everything
within our control to expedite every order. |
